Family Dollar will pay $63 million to settle state and federal allegations that it consistently charged customers more at the register than the prices advertised on its shelves, website, and mobile app.
The Federal Trade Commission (FTC) and 17 states filed federal charges against Family Dollar, announcing the proposed settlement on the same day. Consumers nationwide have reported price discrepancies at the retailer for years, with instances such as a '2 for $20' diaper sale not being honored. Over the past five years, state and local regulators have issued thousands of pricing violations, resulting in over $3 million in fines and multiple settlements. Family Dollar has stated its intention to collaborate with the FTC and state agencies to fulfill the settlement requirements and provide clear information to customers.